Frequently asked questions

We have fulfillment centers in Hungary and Germany.  Your order will be fulfilled and send from an optimal location.  

We fulfill and processing order right after your order and confirm estimated delivery time.  Delivery time depends on what type of delivery do you choose.  You can choose normal ground shipping or faster air shipping. Your order is automatically transferred closest fulfillment center.  

Credit Cards such as: (Visa, Mastercard, American Express, Discover, Diners Club, JCB)

COMPANY CLIENTS: Please, fill company EU VAT number and complete delivery details. With a valid EU VAT number, there is NOT VAT (Value-Added Tax). The EU VAT0% invoice will automatically send by email when the order is complete.

CONSUMER CLIENTS: We will add VAT (Value-Added Tax) into the net price. VAT-% based country to where the product will be sent (EU OSS form 1.7.2021). Your VAT invoice will automatically send by email when the order is complete. You can reduce your local VAT based on your country's VAT regulations.

The EU has standard rules on VAT but these rules may be applied differently in each EU country (In this case, the 27 EU member states.). You must normally pay VAT on all goods and services, up to and including the sale to the final consumer. This could also include each stage of a production process, e.g. buying components, assembly, shipping etc.

YES, after payment process is complete we will send by email PDF-invoice.   Your invoice will be language what you have selected web-shop language menu.